The world of social media has opened up a whole new meaning to sayings like ‘word of mouth’. In the past our organisation has relied on our graduates word of mouth to spread the news of their learning experience. In fact for years we’ve spent little on advertising due to the strength of the positive outcomes we achieved with people being shared with others.
Nothing has changed there. We are encouraged to have an opinion and provide a review for everything and it can spread from one side of the country to the other quicker than you can say Kookaburra. Good or bad, reviews can directly affect our decisions as consumers.
The lowest google rating we have ever had was four stars (between you and I, as perfectionists, we took it pretty hard).
Let’s start with the four star just so you know we are serious…
I found Accellier excellent on many fronts, firstly from my initial phone call, which I felt they were really interested in helping me, next, the customisation of the gap work required meant I did not have to do more work than necessary, next, it was reassuring receiving phone calls to clarify work required and receive regular feedback on work submitted. I would highly recommend Accellier to anyone.
So we are not quite sure why Mark only gave us 4 out of 5 and that’s the thing about reviews, is your perception of 4 stars the same as Marks? Maybe he is a tough cookie, maybe there was something we could have done better. So now you know that even our 4 star ratings are pretty good, here are some of our five star reviews.
Let’s start with this one from Steve (we don’t mind a little light banter with our clients).
Three Months ago I decided to come out of retirement and do a certificate IV. Googling RTO’s I got about a million hits but finally settled on the rather un-pronouncable name Accellier, don’t know why but I did. Well, I’ve made some bad decisions in my time, like buying a bit of the harbour bridge in Sydney from some guy, but Accellier was different, it was the best decision that I have ever made. So my thanks, millions of them, go to Paul, Jasmin and Ashley for making this journey fun and enjoyable. But here I have reserved a very special thank you to a very special and gifted trainer who went far beyond the call of duty to help and support me, the equally un-pronouncable Kim Vuong, to you a billion thanks.
Accellier goes above and beyond to provide exemplary service to their customers & students. I would recommend them to everyone!
Studied my TAE40110, TAE40116 & TAEDEL501 all online with this place from 2015 to 2020. The best RTO on the planet for these courses! Would recommend to anyone and planning in studying more here in the future. Paul is a legend!
E-learning done right in a supportive environment that delivers quality outcomes. I have completed my TAE + the upgrade and now an e-learning unit, and recommend them to friends and colleagues often! Thank you to Paul and the team for your dedication, I’m sure you’ll see me again…
I just completed my TAE40116 upgrade with Accellier. Enrolling was a breeze and the quality of training and support provided was brilliant. They made this onerous task much less difficult and helped me get the qualification I need to continue in my job. I thoroughly recommend Accellier.
Fortade Group Pty Ltd engaged Accellier for two of our employees to have their Cert IV in Assessment & Training upgraded. Their professionalism and approach to this was very well received with positive feedback from the learners. Highly recommended. Thank you.
We love it when people email out of the blue to offer feedback like this! Thank you Jessica.
This was so nice – John kindly posted this one on his LinkedIn which we are extremely grateful for:
These are just a few of the positive reviews we have received. You can see our reviews in full on Google (and confirm they’re legit!) or have a closer look at some of our success stories.
If you are still wondering what it’s like to be a trainer we have asked a few of our graduates what advice they might give you and why they love being trainers and assessors. The Accellier team are passionate about training. That’s why we are genuinely here to help you become amazing trainers too.
Accellier was approached to assist over 50 highly skilled professionals within the organisation achieve Certificate IV in Training and Assessment.
Department of Planning, Industry and EnvironmentMarion, a successful Accellier Certificate IV in Training and Assessment graduate tells her story.
Qualified visual arts trainer videoOne of the managers John Morriss added that one of the best aspects of the course was the use of real life examples that were relevant to his industry and role.
Baiada Poultry